NDIS providers face a unique combination of operational complexity, compliance obligations, and data sensitivity. Mobile support workers, participant data, rost...
NDIS providers face a unique combination of operational complexity, compliance obligations, and data sensitivity. Mobile support workers, participant data, rostering systems, and NDIS Practice Standards all require careful technology management.
Compliance matters: NDIS providers must meet the NDIS Practice Standards, which include specific requirements for information management and cybersecurity. The NDIS Commission takes participant data protection seriously, and breaches can result in registration consequences.
NDIS providers tell us that the complexity of their workforce — largely mobile, often part-time — makes IT management uniquely challenging. We've built a service around exactly this environment.
Switching to BrainTech IT was the best operational decision we made last year. Our systems just work, our team is happier, and we finally have a partner who picks up the phone when we need them.
We'd been on Microsoft 365 for three years and barely used 20% of it. BrainTech IT restructured everything and trained our team. We've reduced licence costs and the team is genuinely more productive.
As an NDIS provider, our data security requirements are critical. BrainTech IT understood our compliance obligations from day one and built a solution that actually fits how we work.
Yes — we support NDIS rostering and case management platforms including ShiftCare, Brevity, Careview, and Lumary, including device setup for support workers and integration with Microsoft 365.
We have efficient onboarding and offboarding processes built for high-turnover environments — including rapid device setup, account provisioning, and secure account deactivation when staff leave.
Yes — we can implement Mobile Device Management (MDM) policies that allow staff to use personal devices for work while keeping participant data separate and secure through managed app policies.